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Winning with Service Excellence

How companies cope with rising demands in service. More information on this survey visit the following link or read our Background Information (in German):

http://www.fachverlag-shop.de/product_info.php?products_id=546&osCsid=8a9c767b11477fb86313dcd9a5f331e8

 

PDF:
application/pdf iconHintergrundpapier_Service Excellence.pdf
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