Project Spotlight: Electrical Parts & Components
25. October 2010
Project Spotlight: Electrical Parts & Components
A North American electrical parts and components company engaged Barkawi to help improve their global supply chain and customer satisfaction. The business operated in a decentralized model, as separate regions around the world, with little visibility or coordination, resulting in millions of dollars of excess inventory while still missing orders The Barkawi team designed and built a system that integrated item master and inventory data across multiple operating units and systems. Using configurable logic to score, parse, translate and convert data elements, the system automatically identifies item relationships within and across regions and divisions, helping users around the world balance inventory or fulfill waiting orders. Whereas customers had to wait or were simply lost, our client can now offer a variety of service options, resulting in increased revenue and customer satisfaction. The company leverages excess and available stock to reduce inventory levels and costs by 6-8%, yielding top and bottom line impact with greater customer loyalty.

